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How do I contact MEP Client Services for technical support?

There are several ways to contact MEP Client Services:

  • From the PipeDesigner 3D CAD application:

    • Go to the Help group:
      Click Resources and then click the Contact Support button.
      OR
      Click About and then click the Send an email to MEP Client Services for technical support link.

Note: You must have an email program installed on your computer to use this link.

Tip - To better assist you, make sure you describe the issue in as much detail as possible. You can also include a screenshot if desired. An MEP Client Services Representative will contact you as soon as possible.

  • Call our toll-free number at 1-800-234-3758 for assistance.

Our MEP Client Services Representatives are available during regular business hours, Monday through Friday.